Privacy Policy
How do we collect your information and how do we use it?
We may process your personal information for the following purposes:
We collect information from you when you use our website. For example, via Google Analytics, when you contact us about products and services, complete our contact form or if you register to receive regular updates.
The personal information we may collect from you can include your name, address, email address, IP address, information regarding what pages you visit and when, questions and comments sent to us via our contact form and any information you provide if you email us directly.
We may process your personal information for the following purposes:
1. Offering and providing products and services.
2. Notifying you of news, offers and information which we think may be of interest to you where you have granted us permission to do so.
3. The monitoring of analytics and website usage.
4. Providing you with a more personalised experience by analysing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services.
5. To send you market research surveys for quality management purposes where you have granted us permission to do so.
Legal basis for processing your data. We undertake the activities above for the reasons below:
• Point 1 above – to fulfil any contractual obligations we may have when you make purchases from us.
• Points 2 & 5 above – on the basis of your consent.
• Points 3 & 4 above – in the pursuit of our legitimate interests as a commercial organisation including the marketing and promotion of our brand, products, and services.
What do we do with your information and who has access to your information?
We may use your information to:
1. process any orders that you have made;
2. deal with submissions from our contact form;
3. process requests for site registration;
4. process requests for further information as well as anything we feel that may be of interest to you, such as promotions, new products, services and site updates, where you have granted us permission;
5. notify you of changes to our services;
6. carry out any contractual obligations between us;
7. process entries resulting from online competitions and/or campaigns;
8. solicit your views or comments on our website, products and services;
9. process an employment application.
10. we may share your personal information with third Party Providers who work on our behalf to provide technical assistance and support and perform other functions to support our marketing activities. Sharing of your personal information will only occur when this would be allowed given the purpose your personal information was initially collected for and will comply with this Privacy Policy.
11. we will not sell or rent your information or share it with other companies for the purposes of marketing.
Data retention
We review our data retention periods regularly. We will hold your personal information for as long as required for the relevant activity or as long as is set out in any contract you hold with us. Also, we are legally required to hold some types of information to meet statutory obligations.
Your choices and rights
You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone, text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by emailing: info@mediastargroup.net or by telephone at +16282146957.
You have the right to request that your personal data be deleted.
You have the right to request the transfer of any personal data that you have provided to us to another organisation safely and securely.
You have the right to object to our processing of your personal data where the basis of the processing is our legitimate interests, including but not limited to direct marketing and profiling.
You have a right to information about how we process information about you.
To exercise any of your rights, please inform us by sending us an e-mail at info@mediastargroup.net, or write to us at Media Star Technologies, pl. Belorusia 2B, Gabrovo, Bulgaria
How you can update your information
We take the accuracy of your information seriously and continue to work on ways to make it easier for you to review and correct the information we hold about you. If any of your information changes, for example, your email address, or if any other information we hold is inaccurate or out of date, please email us at: info@mediastargroup.net, or write to us at: Media Star Technologies, pl. Belorusia 2B, Gabrovo, Bulgaria.
Security precautions in place to protect against the loss, misuse or alteration of your information
Media Star Technologies are committed to ensuring that your personal information is protected. When you give us personal information, we take steps to ensure that it’s treated securely. We have implemented suitable physical, electronic and organisational procedures to safeguard and secure the information we collect online. Once we receive your information, we take all reasonable steps to ensure its security on our systems but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of sending information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.
Customers’ financial data protection
All credit and debit card transactions through the POS Terminal/Pay-by-link DSK are processed using industry-standard security features, including MasterCard Identity Check and VISA Secure, to enhance transaction security and protect customer financial information.
We would like to assure our valued customers that we prioritize the security and privacy of their financial information. Therefore, we confirm that we do not store or retain any credit or debit card information used for payment on our website. By immediately transmitting and forwarding this data to the respective payment service provider or financial institution, we minimize the risk of unauthorized access or data breaches.
Due to security reasons, the maximum payment accepted through the POS Terminal/Pay-by-link DSK with a debit or credit card is set at $5,000 USD or the equivalent in other currencies. This limit is implemented as a precautionary measure to mitigate potential risks associated with card transactions, ensuring the security and protection of our customers and our business.
Applicable data protection law
This Privacy Policy has been based on the General Data Protection Regulation (GDPR). If you are subject to more stringent data protection legislation, please refrain from using this website or any of our other services.
Links to other websites
This website may contain links to third-party websites i.e. that are not provided by Media Star Technologies. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. Before providing personal data to third-party websites, we recommend you examine the privacy policies on those websites. Media Star Technologies is not responsible for the privacy practices on third-party websites.
16 or Under
We are concerned with protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Changes to this Privacy Policy
If this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect and how we use it.
Cookie Policy
The Media Star Technologies website uses cookies to help customise and improve your user experience. By using our website, you consent to our use of cookies.
Cookies are small pieces of information that are stored on your computer when you visit websites. The cookies we use relate to Google Analytics and any strictly necessary cookies essential to using our website and its features.
We may also collect information about your IP address which may be used to detect the organisation or ISP connecting to the site.
What cookies are we using?
Media Star Technologies uses Google Analytics for the purpose of monitoring website performance and at no point will Google Analytics be used to track or collect personally identifiable information of visitors to the site. “Google Analytics” cookies (a web analytics service provided by Google, Inc) sets cookies that allow us to analyse traffic on the website. Google Analytics cookies allow us to recognise and count the number of visitors to this website and to see how visitors move around the site (in particular, what pages of the website are being visited). This helps us to improve the way our website works. For further information on Google Analytics use of cookies please visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
Google Analytics – This can be disabled across all websites by visiting http://tools.Google.com/dlpage/gaoptout.
WordPress – This website has been developed using WordPress and includes the use of various WordPress Plugins. For further information on WordPress cookies please see the WordPress Codex at the following address https://codex.wordpress.org/WordPress_Cookies.